All of our products are vegan. Including the Cordyceps which are grown on plant matter.

There are no allergens that we know of. Everything is gluten, dairy & nut-free. If you have allergies to fungi we do not recommend using these products. 
Just to be sure, we suggest half a dose first to make sure you can tolerate them well. 

Mushroom supplements are generally considered safe, so it is unlikely you will overdo it, but please see the dosing information on the supplement's main product page. This lists any known drug interactions & addresses specific health concerns.

We recommend starting with a half dose for the first couple of days. Then a full dose for a few weeks. Because our extracts are at the high end of the potency scale, you will not need much to feel the effects. A little goes a long way.

Please also consult a health professional if you have any concerns,

We are laser-focused on quality.  We have also selected products that have high therapeutic value, so you will not need a lot to feel the effect.  
- Everything is organic
- Uses fruit bodies only (no fillers, binders or mycelium
- 3rd party tested for b-glucan content
- 3rd party tested for impurities

We only ship within NZ and the Chatham Islands using NZ Couriers. Unless we are offering a shipping deal, all supplement products have a flat rate of $8 

The following only applies to mushroom supplement products. For grow kits and OGM! food products please refer to the generap returns police here https://mycobio.co.nz/refunds-and-returns/ (or the link at the bottom of the page. 

RETURNS PROCESSING INFORMATION

We want you to be satisfied with your Real OGM! purchase.

If you're not fully satisfied with your purchase, we offer a hassle-free return process.

Any unopened, unused products within 30 days of the order’s shipping date are eligible to be returned with a prepaid return label that we will provide you with.

If it has been 30 days or less since your item has shipped, please contact us for a prepaid return label.

If it has been 31-60 days since your item shipped, you will be responsible for shipping, handling, and other additional charges. OGM! will not reimburse any shipping expenses for items being returned after 31-60 days.

For items being returned 31-60 days after your order shipped, please follow these steps to return your order:

Repackage your items with the original packing slip. If you do not have the original packing slip, please contact us.

Mail your order back to:
Ohau Gourmet Mushrooms
680 Muhunoa West Road
Ohau, LEVIN 5570

Contact us once you have shipped the package, along with the tracking information.


Once the package has been received by us and the items have been verified, we will refund the returned items, and notify you via email.


Please allow 2-4 business days for any returns to be processed upon arrival. We will work hard to process your return as quickly as possible, however, we might experience delays on weekends and holidays.

RETURNS AFTER 60 DAYS

Returns sent to us after 60 days are not eligible for refunds. We have this policy in place to ensure the quality and freshness of our products for all of our customers. We appreciate your understanding.

OPENED/USED ITEMS

We only will accept returns of all unopened items 60 days from the shipping date.

We cannot accept returns of opened products. No exceptions.

DAMAGED OR DEFECTIVE ITEMS

If your product arrives damaged or defective in any way upon receiving it, contact us immediately at info@mycobio.co.nz

Please provide details of the issues and photos if possible. We will require the match number, which can be found on a sticker the bottom of our bottles and the back of our pouches. If it is deemed a defective or damaged product, a refund or replacement will be provided at no cost to you.

Please note that we are unable to accept returns of damaged items.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 2-3 business days.

LATE OR MISSING REFUNDS

All refunds will be issued back to the original form of payment used for purchase. Refunds typically take 3-5 business days to be processed.

While most refunds reflect into your account within 3-5 business days, on occasion, it can take up to 7-10 days or longer. The exact refund time is dictated by your bank and/or card issuer.

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted, especially on weekends and holidays.

If you’ve done all of the above, and you still have not received your refund please contact our support team.

EXCHANGES

We believe in finding the right product for you. If you have an unopened item you'd like to exchange, we're here to help make the process as smooth as possible.

Here's how it works:

If the new item is more expensive: We'll send you an invoice for the price difference.
If the new item is less expensive: We'll refund you the price difference.
If it has been 30 days or less since your item shipped, and it is unopened, please contact us for a prepaid return label and let us know what you’d like as a replacement.

Once your order has shipped back to us, we'll ship your replacement order and confirm via email.

If it has been 31-60 days since your order has shipped, you will be responsible for shipping, handling, and other additional charges.

Follow these steps to return your order:

Repackage your items with the original packing slip. If you do not have the original packing slip, please contact us.
Mail your order back to:

Mail your order back to:
Ohau Gourmet Mushrooms
680 Muhunoa West Road
Ohau, LEVIN 5570

Contact us once you have shipped the package and let us know which item you’d like as a replacement
Once we have confirmation that your order has been shipped back to us, we'll process your replacement order and confirm via email.

We source our organic & fair trade coffee from a roaster on the Kapiti Coast.  In our opinion this on one of the best coffees in NZ.

This is a ground coffee, with a grind that is easy to make.

Each cup has only half the caffeine as a regular cup of coffee

It has the taste of the coffee blend (Sweet, lively, and full-bodied with notes of ripe strawberry and milk chocolate) with a slight earthiness & bitterness that is balanced out by the sweet roast we have used. 

There is no mushroom flavour to it.

Yes, but because only half the content is coffee, it has only half the caffeine as a regular cup.

We recommend starting with a half cup on the first couple of days. Then a full cup with 9g of coffee for a few weeks progressing to 12g after that.

Mushrooms are considered safe, so it is unlikely you will overdo it. However,  we don't recommend more than 2 cups a day as you'll not benefit from it.

All of the extracts are dual extracted at a 12:1 ratio. This means 12kg of dried mushrooms are used to make 1kg of extract. That is a lot of mushrooms and makes for a potent product. The 12:1 ratio also hits the sweet spot as extracts of a higher ratio provide a diminishing return. 
- Everything is organic
- Uses fruit bodies only (no fillers, binders or mycelium
- 3rd party tested for b-glucan content
- 3rd party tested for impurities

Due to their potency, they have a slightly bitter, and earthy taste. So, best mixed into drinks that complement the flavours.

The tincture uses food-grade alcohol (so is tasteless) but does have a strong alcohol feel to it. Again this can be used in drinks to mask this flavour and dilute the alcohol level below 1%. 

There is no mushroom flavour to it.

Our extracts are sourced from one of China's most reputable companies. China draws on thousands of years of experience growing and making mushroom extracts. 

The mushrooms are grown outdoors, in the DaoDi region, using traditional methods. Western (indoor) methods produce products of less potency. 

The Chaga is ethically sourced from Siberia.

Mushroom supplements are generally considered safe, so it is unlikely you will overdo it, but please see the dosing information in the supplement's main product page, which lists any known drug interactions & addresses specific health concerns. 

We recommend starting with a half dose for the first couple of days. Then a full dose for a few weeks. Because our extracts are at the high end of the potency scale, you will not need much to feel the effects. A little goes a long way.

Please also consult a health professional if you have any concerns.

Everyone will experience the effects differently, and the effects will be different depending on the mushroom varieties. 

It will not hit you all at once, like caffeine can; rather, it will build up over a few weeks. However, you should start feeling it 5 to 7 days after starting.

Yes here are the results. These values are considered very safe.

Heavy Metals:
Arsenic (As): <1.0mg/kg
Lead (Pb): <1.0mg/kg
Mercury (Hg): <0.1mg/kg
Cadmium(Cd): <1.0mg/kg

Microbiological:
Total Plate Count: <10,000cfu/g
Yeast: <100cfu/g
Mould: <100cfu/g
Coliforms: <10 cfu/g
E. Coli: Negative
Salmonella: Negative /25g
Staphylococcus: Negative /25g

We have documents from the manufactures for Organic certification and lab testing. Please contact us to see them.