Contact & Support

Support & Contact details

If you have a question or need help, this is the place to do it. For a shorter communications, use the live-chat feature at the bottom of the screen.

ADDRESS
680 Muhunoa West Road
Ohau, RD20
Levin, 5570
New Zealand

Brent: +64 204 098 5657

Jude: +64 204 1544044

We welcome visitors and being a working farm we are generally here. Please contact us.

Tours

We encourage tour groups. However, we can only accommodate about 15 people on site. also not that you will be required to park on the road and walk-in. It’s a short walk through the orchard. If you have people with mobility issues we can pick them up from the gate.
Please contact Jude for details.

Help Center

Oyster Mushrooms FAQ's
Shiitake FAQ's
Pre Sales Questions
Thinking of buying? These should answer some of your questions
1. What Size should I get... whats the yield?
2. Pink or Grey ... what's the difference?
3. How long will it last?
4. Where should I put it?
5. Does it grow in the dark?
6. Do they grow all year 'round?
Are these grown on logs?
Delivery options
After Purchase
Already purchased? Here some tips and info to help you grow like a pro
1. First steps on arrival
2. Get ready for pinning (week 2)
3. Get ready for harvest (about week 3)
4. Post harvest care
5. Wrap-up
6. If it hasn't gone as expected
Misting & Humidity
Oyster FAQ
Oyster Mushrooms FAQ
Pre Sales Questions
Information to help you with your purchase decision
Can I put it outside?
Where’s a good place to put it?
Do I need to keep it in the dark?
How long will it last?
How often will it fruit?
I’ve grown your oyster Mini Farms, what’s the main difference?
What’s the different between your shiitake-farms and others?
Why do you use plastic, is it biodegradable?
After Purchase
Information to help you grow
After receiving the shiitake farm, How long will it take to fruit?
What temperature does it need?
Why (or when) should I put it in the fridge?
What’s the reason for slapping the bag?
My shiitake farm is growing lumps
When should I pick?
Some of my mushrooms are very small
Why and when should I soak it?
Why does it turn from white to brown?
I see mould, is that a problem?
Misting & Humidity
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Shiitake FAQ's
Shiitake mini farm FAQ