Stuff to know before checking out.

Lead-time:

• We do not usually dispatch orders on FRIDAYS, Contact us if you need otherwise.
• We use NZ Post overnight delivery in the North Island but 2 day to South Island (to keep the cost down).
• We make the mini-farm to order but may hold it for a few days in our incubation room to make sure it’s healthy.
• We aim to get the order to you within a couple of days, but in some cases, it may take a week. Let us know if you are working on a deadline, like a bday present.

Our customer care

• We pride ourselves on our service and committed to delivering joy to you.
• If you are not sure what to do, first read the FAQ’s and if it still ain’t making sense contact us.
• If you are not sure what’s going on in the bag, send us some photo’s that way we can offer advice on what’s happening or what to do.

Guarantee

• Fellow mushroom farmers, have had a lot of success in their grow …but if something doesn’t go right we have a replacement policy, so can send you a new one.