NZ Post is experiencing delays for some deliveries. Until it is resolved we will only ship fresh products on Monday. Mini-farms will not be adversely affected by the delay.
- If an item shows back-ordered: we have run out pre-made mini-farms and will need to make it fresh to order. This may mean a delay of about up to 7 days.
- We make Mini farms and harvest daily, so inventory levels are constantly changing.
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Stuff to know before checking out.
Lead-time:
- We usually dispatch orders on Tuesdays and Thursdays, Contact us if you need otherwise.
- We use NZ Post overnight delivery in the North Island but 2 day to South Island (to keep cost down).
- We make the mini-farm to order and hold it for a few days in our incubation room to make sure it’s healthy. If we have any in stock we will prioritize this for you instead.
- We aim to get the order to you within a couple of days, but in some cases, it may take a week. Let us know if you are working on a deadline, like a bday present.
Our customer care
- We pride ourselves on our service and committed to delivering joy to you.
- If you are not sure what to do, first read the FAQ’s and if it still ain’t making sense contact us.
- If you are not sure what’s going on in the bag, send us some photo’s that way we can offer advice on what’s happening or what to do.
Guarantee
- Fellow mushroom farmers, have had a lot of success in their grow …but if something doesn’t go right we will swap it out with a fresh one …no questions asked!