We aim to ship your order the same (for AM orders) or the following day (PM orders).
North Island: We use NZ Post overnight delivery. Generally it is next day urban areas, 2-3 days rural.
South Island: The default is 'economy' which is usually 2nd day or 3-4 days rural.
NZ Post is our logistics partner, we do not have control or responsibility for the service they provide.
Let us know if you are working on a deadline, like a birthday. In the comments section at checkout please let us know the date, we will time delivery based on that.
Our customer care
We pride ourselves on our service and are committed to delivering joy to you.
If you are not sure what to do, first read the information in the learn section of the website. If it still does not make sense please contact us.
Fellow mushroom farmers, have had a lot of success in their 'grow'. However, if things are going wrong, we offer exemplary support in helping people be successful. If it's a problem that has from our error, we have a replacement policy so we can send you a new one.