Stuff to know before checking out.

Lead-time:

• We usually dispatch orders on Tuesdays and Thursdays, Contact us if you need otherwise.
• We use NZ Post overnight deliver in the North Island but 2 day to South Island (to keep cost down).
• We make the mini-farm to order and hold it for a few days in our incubation room, to make sure it’s healthy. If we have any in stock we will prioritize this for you instead.
• We aim to get the order to you within a couple of days, but in some cases it may take a week. Let us know if you are working on a deadline, like a b’day present.

Our customer care

• We pride ourselves on our service, and committed in delivering joy to you.
• If you are not sure what to do, first read the FAQ’s and if it still ain’t making sense contact us.
• If you are not sure what’s going on in the bag, send us some photo’s that way we can offer advice on what’s happening or what to do.

Guarantee

• Fellow mushroom farmers, have had a lot of success in their grow …but if something doesn’t go right we will swap it out with a fresh one …no questions asked!