We aim to get the order to you within a couple of days, but in some cases, it may take a week.
Let us know if you are working on a deadline, like a birthday. In the comments section at checkout please let us know the date, we will time delivery based on that.
We do not usually dispatch orders on FRIDAYS, Contact us if you need otherwise.
We make the mini-farm to order but may hold it for a few days in our incubation room to make sure it's healthy.
North Island: We use NZ Post overnight delivery in the
South Island: The default is 'economy' (usually 2nd day) There is an option for next day (which is exceedingly expensive..
NZ Post is our logistics partner, we do not have control or responsibility for the service they provide.
Our customer care
We pride ourselves on our service and are committed to delivering joy to you.
If you are not sure what to do, first read the information in the learn section of the website. If it still ain't making sense contact us.
Guarantee
Fellow mushroom farmers, have had a lot of success in their 'grow'. However, if things are going wrong, we offer exemplary support in helping people be successful. If it's a problem that has from our error, we have a replacement policy so can send you a new one.
