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Stuff to know before checking out.
- We usually dispatch orders on Tuesdays and Thursdays, Contact us if you need otherwise.
- We use NZ Post overnight delivery in the North Island but 2 day to South Island (to keep cost down).
- We make the mini-farm to order and hold it for a few days in our incubation room to make sure it’s healthy. If we have any in stock we will prioritize this for you instead.
- We aim to get the order to you within a couple of days, but in some cases, it may take a week. Let us know if you are working on a deadline, like a bday present.
Our customer care
- We pride ourselves on our service and committed to delivering joy to you.
- If you are not sure what to do, first read the FAQ’s and if it still ain’t making sense contact us.
- If you are not sure what’s going on in the bag, send us some photo’s that way we can offer advice on what’s happening or what to do.
- Fellow mushroom farmers, have had a lot of success in their grow …but if something doesn’t go right we will swap it out with a fresh one …no questions asked!