Covid-19 update

We will endeavour to process orders and to dispatch within 48 hours of receipt, rather than just our usual Tuesday and Thursday shipments.

We are expecting NZ post to maintain deliveries over this period. They have sent us info on the protocols they’ve put in place. At this stage, it will not change the delivery.

Stuff to know before checking out.

Lead-time:

• We usually dispatch orders on Tuesdays and Thursdays, Contact us if you need otherwise.
• We use NZ Post overnight delivery in the North Island but 2 day to South Island (to keep cost down).
• We make the mini-farm to order and hold it for a few days in our incubation room to make sure it’s healthy. If we have any in stock we will prioritize this for you instead.
• We aim to get the order to you within a couple of days, but in some cases, it may take a week. Let us know if you are working on a deadline, like a bday present.

Our customer care

• We pride ourselves on our service and committed to delivering joy to you.
• If you are not sure what to do, first read the FAQ’s and if it still ain’t making sense contact us.
• If you are not sure what’s going on in the bag, send us some photo’s that way we can offer advice on what’s happening or what to do.

Guarantee

• Fellow mushroom farmers, have had a lot of success in their grow …but if something doesn’t go right we will swap it out with a fresh one …no questions asked!