Not so much T's 'n C's but stuff to know before checking out.
Lead-time:
- We usually dispatch orders on Tuesdays and Thursdays, Contact us if you need otherwise.
- We use NZ Post overnight delivery to the North Island but 2 day delivery to South Island (to keep cost down).
- We make the mini-farm to order and hold it for a few days in our incubation room, to make sure it's healthy. If we have any in stock we will prioritize this for you instead.
- We aim to get the order to you within a couple of days, but in some cases, it may take a week. Let us know if you are working on a deadline, like a b'day present.
Our customer care
- We pride ourselves on our service and are committed to delivering joy to you.
- If you are not sure what to do, first read the FAQ's and if it still ain't making sense contact us.
- If you are not sure what's going on in the bag, send us some photo's that way we can offer advice on what's happening or what to do.
Guarantee
- Fellow mushroom farmers, have had a lot of success in their grow ...but if something doesn't go right we will swap it out with a fresh one ...no questions asked!